Terms of service
Terms of Service
OVERVIEW
This website is operated by LUMÉE. Throughout the site, the terms "we", "us" and "our" refer to LUMÉE. By visiting our site and purchasing from us, you agree to be bound by the following Terms of Service. Please read these carefully before using our website.
Our store is hosted on Shopify Inc. which provides our ecommerce platform to process transactions.
SECTION 1 — ONLINE STORE TERMS
By using this site you confirm you are at least 18 years of age. You may not use our products for any illegal or unauthorized purpose. Any breach of these terms will result in termination of your access.
SECTION 2 — GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time. You agree not to reproduce, copy, sell or exploit any part of this website without written permission from LUMÉE.
SECTION 3 — ACCURACY OF INFORMATION
We are not responsible if information on this site is inaccurate or incomplete. We may update content at any time without obligation.
SECTION 4 — PRICING & MODIFICATIONS
Prices are subject to change without notice. We reserve the right to modify or discontinue any product or service without notice and are not liable for any such changes.
SECTION 5 — PRODUCTS
Certain products may only be available online and in limited quantities. Products are subject to our Refund Policy. We reserve the right to limit quantities, discontinue items, and refuse orders at our discretion.
SECTION 6 — BILLING & ACCOUNT INFORMATION
You agree to provide accurate and current account and payment information. We reserve the right to cancel orders placed with incorrect or fraudulent information.
SECTION 7 — NO MEDICAL ADVICE
All content on this site is provided for general informational purposes only and is not intended as medical advice. Statements made on this site have not been evaluated by the Food and Drug Administration. Consult your healthcare provider before starting any supplement. Results may vary depending on individual factors including age, health and genetics. LUMÉE does not guarantee specific health or wellness outcomes.
SECTION 8 — THIRD PARTY LINKS
Our site may contain links to third party websites. We are not responsible for the content, accuracy or practices of any third party sites.
SECTION 9 — PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy available at shoplumee.store/policies/privacy-policy.
SECTION 10 — PROHIBITED USES
You are prohibited from using this site for any unlawful purpose, to harass or harm others, to submit false or misleading information, to transmit malicious code, or to interfere with the security of the site. Violations may result in termination of access.
SECTION 11 — DISCLAIMER OF WARRANTIES
Our products and services are provided on an "as is" and "as available" basis. We do not guarantee uninterrupted or error free service. Your use of the site is at your own risk.
SECTION 12 — LIMITATION OF LIABILITY
LUMÉE shall not be liable for any indirect, special, incidental or consequential damages including lost revenue, data or profits. Our total liability to you shall not exceed the amount paid for your most recent order.
SECTION 13 — INDEMNIFICATION
You agree to hold LUMÉE harmless from any claims or damages resulting from your breach of these Terms or violation of any law or third party rights.
SECTION 14 — ORDER ACCEPTANCE
All orders are subject to acceptance by LUMÉE. We reserve the right to refuse or cancel any order at our sole discretion. An order confirmation email does not constitute final acceptance until the order is fulfilled.
SECTION 15 — SHIPMENTS AND DELIVERY
We will arrange shipment of products to you via our fulfillment partner. Shipping dates are estimates only and we are not liable for carrier delays. Title and risk of loss pass to you upon transfer to the carrier.
SECTION 16 — FORCE MAJEURE
We will not be liable for any failure or delay caused by circumstances beyond our reasonable control including acts of God, natural disasters, pandemics, carrier disruptions or government actions.
SECTION 17 — GOVERNING LAW
These Terms are governed by the laws of the United States. Any disputes shall be resolved through good faith negotiation in the first instance. Contact us at hello@shoplumee.store before pursuing any formal dispute process.
SECTION 18 — SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions remain in full effect.
SECTION 19 — ENTIRE AGREEMENT
These Terms along with our Privacy Policy and Refund Policy constitute the entire agreement between you and LUMÉE regarding your use of this site.
SECTION 20 — CONTACT
For any questions regarding these Terms contact us at hello@shoplumee.store. We respond within 24 hours Monday to Friday.
Last updated June 2026